Return a gift

You’ll receive store credit when you return a gift. The gift giver does not receive any notifications about this process. You can find the required information on the invoice included with your shipment.

How it Works

Receive Gift!

Yay - surprise gift was sent to you!! It turns out that you need a different size, color, item…

Mail Back Original

Use the supplied return shipping label to send the original miss-picks back to the store.

Receive Gift Card

Receive store credit to shop for your new item(s) once the return is delivered.

Common Questions

What information will I need to proceed?

The gift receiver is asked to verify the order number (in the enclosed packaging) and delivery address zip code. You are then presented with a screen where the gifted items are displayed and you’re asked to provide the cause of return. You are then given a refund in the form of a gift card with the total eligible repurchase amount and can shop for replacement item(s) once the return is delivered.

Will the gift giver know that it has been returned?

The gift giver does not receive any notifications around this process whatsoever. The gift giver will only know about the return if the gift receiver volunteers to tell them. A good solution for all types of communities, families, and friend groups.

What if I decide to spend more than the gift card amount?

Purchases exceeding the gift card amount are paid for with the store's normal check-out methods.

How will the gift card work?

At the time a shipping label is presented, you are presented with a gift card refund that's easily copied to your clip-board. A link takes you to shop again immediately in the store, where you load up your cart and use the code at checkout. Purchases exceeding the gift card amount are paid for with the store's normal check-out methods.

How much time do I get to return the items?

It is best if you mail them back as soon as possible, but you have about 10 days to drop those return items in the mail so that they are received in time.

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